Matthew Brown Matthew Brown

Upgrading Your Text Anything Package

Text Anything Administration Tab - Text message ownership, enable send with “enter”, enable (optional) double opt-in, integration settings.

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Matthew Brown Matthew Brown

Sending Mass / Bulk Text Messages

Instructions for sending bulk / mass text messages from the Text Anything Broadcast functionality. Wizard-driven, quick and easy mass text messaging that is A2P compliant.

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Matthew Brown Matthew Brown

Package Installation

What constitutes a message segment, what is throughput, how throughput varies by campaign type, and campaign registration and monthly fees by campaign type.

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Matthew Brown Matthew Brown

Chat Panel

Text Anything Chat Panel - The component used to text your customers. It is placed on a record detail page and used for one-to-one and many-to-one texting between a user or users and a customer.

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Matthew Brown Matthew Brown

Utility Bar Text Manager

Text Anything Utility Bar Text Manager - Used for managing up to 100 simultaneous text message conversations between a user and a group of customers.

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Matthew Brown Matthew Brown

A2P Campaigns

What are A2P (application to person) 10DLC (ten digit long code) campaigns and why they matter to any business texting customers. Registration fees, types of campaigns of associated costs.

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Matthew Brown Matthew Brown

A2P 10DLC Campaign Types

A2P 10DLC Campaign Use Cases, definitions and examples: Standard Use Case Types and Special Use Cases for application-to-person messaging in the US. Note both require A2P 10DLC registration but special use cases require secondary vetting and may also require additional certificates/tokens.

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Matthew Brown Matthew Brown

Installation Payment Issues

Text Anything Admin Panel - LIst of all functional elements of the application and their respective purpose: Administration, Purchased Numbers, To Number Configuration, Billing & Support, A2P Campaign(s)

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Matthew Brown Matthew Brown

Message Segments & Throughput

What constitutes a message segment, what is throughput, how throughput varies by campaign type, and campaign registration and monthly fees by campaign type.

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Matthew Brown Matthew Brown

Non-Profits & Political Messaging

Text Anything support for Non-Profits and 527 Organizations engaged in political messaging and how to register and enter in a required Campaign Verify token.

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Matthew Brown Matthew Brown

Purchased Number Assignment Logic

Purchased Number Assignment Logic - Purchased numbers can be assigned to a user, users or groups (via custom Permission Sets). This explains how to configure per each scenario.

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Matthew Brown Matthew Brown

Text Message Visibility

Text Message Visibility - Settings & Recommendations: This explains how to configure your internal text message visibility given your security requirements: Public Read/Write, Group or Private.

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Matthew Brown Matthew Brown

Text-to-Lead OR Text-to-Contact

Text-to-Lead OR Text-to-Contact: This covers how incoming text messages are treated when they do not match to a phone number in your Salesforce account. You can specify whether those messages create a new lead or contact.

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Matthew Brown Matthew Brown

Package Uninstallation

Text Anything Admin Panel - LIst of all functional elements of the application and their respective purpose: Administration, Purchased Numbers, To Number Configuration, Billing & Support, A2P Campaign(s)

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Matthew Brown Matthew Brown

Administration Tab

Text Anything Administration Tab - Text message ownership, enable send with “enter”, enable (optional) double opt-in, integration settings.

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