Text Anything Admin - Steps for granting support login access.

Instructions for sending bulk / mass text messages from the Text Anything Broadcast functionality. Wizard-driven, quick and easy mass text messaging that is A2P compliant.

What constitutes a message segment, what is throughput, how throughput varies by campaign type, and campaign registration and monthly fees by campaign type.

Text Anything Chat Panel - The component used to text your customers. It is placed on a record detail page and used for one-to-one and many-to-one texting between a user or users and a customer.

Text Anything Utility Bar Text Manager - Used for managing up to 100 simultaneous text message conversations between a user and a group of customers.

Instructions and sample code for sending automated SMS and MMS messages using Flows or Triggers.

How to enable call forwarding or play text-to-speech messages up to 2000 characters long for Text Anything purchased phone numbers.

What are A2P (application to person) 10DLC (ten digit long code) campaigns and why they matter to any business texting customers. Registration fees, types of campaigns of associated costs.

A2P 10DLC Campaign Use Cases, definitions and examples: Standard Use Case Types and Special Use Cases for application-to-person messaging in the US. Note both require A2P 10DLC registration but special use cases require secondary vetting and may also require additional certificates/tokens.

What constitutes a message segment, what is throughput, how throughput varies by campaign type, and campaign registration and monthly fees by campaign type.

Text Anything support for Non-Profits and 527 Organizations engaged in political messaging and how to register and enter in a required Campaign Verify token.

Text Anything supported supports JPEG/JPG, PNG, GIF and PDF images/files up to 5MB in size.

Purchased Number Assignment Logic - Purchased numbers can be assigned to a user, users or groups (via custom Permission Sets). This explains how to configure per each scenario.

Text Message Visibility - Settings & Recommendations: This explains how to configure your internal text message visibility given your security requirements: Public Read/Write, Group or Private.

Text-to-Lead OR Text-to-Contact: This covers how incoming text messages are treated when they do not match to a phone number in your Salesforce account. You can specify whether those messages create a new lead or contact.

Text Anything Admin Panel - LIst of all functional elements of the application and their respective purpose: Administration, Purchased Numbers, To Number Configuration, Billing & Support, A2P Campaign(s)

Text Anything Administration Tab - Text message ownership, enable send with “enter”, enable (optional) double opt-in, integration settings.

How to cancel your Text Anything account and app uninstallation instructions.

How to configure/define which of your customer’s numbers are their texting/text-able numbers. I.e., Contact object, MobilePhone field.

How to purchase numbers to text your customers and assign them to individuals or groups of users by Salesforce permission sets. Local numbers and toll-free numbers available for US & Canada. Numbers from $2-4/month depending on type. To locate and purchase numbers go to the “Purchased Numbers” tab in the Text Anything Admin console.