Upgrading Your Text Anything Package
Text Anything Administration Tab - Text message ownership, enable send with “enter”, enable (optional) double opt-in, integration settings.
Granting Support Login Access
Text Anything Admin - Steps for granting support login access.
Sending Mass / Bulk Text Messages
Instructions for sending bulk / mass text messages from the Text Anything Broadcast functionality. Wizard-driven, quick and easy mass text messaging that is A2P compliant.
Package Installation
What constitutes a message segment, what is throughput, how throughput varies by campaign type, and campaign registration and monthly fees by campaign type.
Chat Panel
Text Anything Chat Panel - The component used to text your customers. It is placed on a record detail page and used for one-to-one and many-to-one texting between a user or users and a customer.
Utility Bar Text Manager
Text Anything Utility Bar Text Manager - Used for managing up to 100 simultaneous text message conversations between a user and a group of customers.
Sending Messages With Automation
Instructions and sample code for sending automated SMS and MMS messages using Flows or Triggers.
Call Forwarding and Default Messages
How to enable call forwarding or play text-to-speech messages up to 2000 characters long for Text Anything purchased phone numbers.
A2P Campaigns
What are A2P (application to person) 10DLC (ten digit long code) campaigns and why they matter to any business texting customers. Registration fees, types of campaigns of associated costs.
A2P 10DLC Campaign Types
A2P 10DLC Campaign Use Cases, definitions and examples: Standard Use Case Types and Special Use Cases for application-to-person messaging in the US. Note both require A2P 10DLC registration but special use cases require secondary vetting and may also require additional certificates/tokens.
Installation Payment Issues
Text Anything Admin Panel - LIst of all functional elements of the application and their respective purpose: Administration, Purchased Numbers, To Number Configuration, Billing & Support, A2P Campaign(s)
Message Segments & Throughput
What constitutes a message segment, what is throughput, how throughput varies by campaign type, and campaign registration and monthly fees by campaign type.
Non-Profits & Political Messaging
Text Anything support for Non-Profits and 527 Organizations engaged in political messaging and how to register and enter in a required Campaign Verify token.
Supported MMS Attachments
Text Anything supported supports JPEG/JPG, PNG, GIF and PDF images/files up to 5MB in size.
Purchased Number Assignment Logic
Purchased Number Assignment Logic - Purchased numbers can be assigned to a user, users or groups (via custom Permission Sets). This explains how to configure per each scenario.
Text Message Visibility
Text Message Visibility - Settings & Recommendations: This explains how to configure your internal text message visibility given your security requirements: Public Read/Write, Group or Private.
Text-to-Lead OR Text-to-Contact
Text-to-Lead OR Text-to-Contact: This covers how incoming text messages are treated when they do not match to a phone number in your Salesforce account. You can specify whether those messages create a new lead or contact.
Package Uninstallation
Text Anything Admin Panel - LIst of all functional elements of the application and their respective purpose: Administration, Purchased Numbers, To Number Configuration, Billing & Support, A2P Campaign(s)
Administration Tab
Text Anything Administration Tab - Text message ownership, enable send with “enter”, enable (optional) double opt-in, integration settings.
Canceling Your Account & Uninstall
How to cancel your Text Anything account and app uninstallation instructions.